I got a call last week, on the 29th of June to be exact. Int he conversation with one of the IT specialists, I was told 400 times that they were sorry for the way this upgrade has gone. Now, 9 days after I was told "this is the highest priority for the IT Developers at Bonnier and we have the entire IT team working on the fixes for this upgrade", the site still runs like a 95 year old woman. Things still don't work (it took me 7 hits of the refresh button, just to get the page to load to post this observation).
I took my valuable time and made about 10 screenshots of various issues and at times, they still are not fixed. Sometimes they are, sometimes not.
I make a post and then have to actually go to my bookmark for the forum because there is no way to get back to the forum page.
Over 24 hours and not one reply to my observation that the font color is bad and the font size is too small.
It runs just as bad, if not worse than it did before the 30 minutes of apologies that I sat through last week.
Am I vocal? Heck yeah. Why? Because I see the value in this site and want it to be the best fishing site on the net. Why? Because I care. Dammit, lets get this thing fixed!
Folks, in case you haven't noticed, I don't hold back any punches. 100% of the time, I am the one that raises my hand and says that the emperor is wearing no clothes or there is a 1000 lb gorilla sitting in the corner.
Right now, I am raising my hand. Save the phone calls with apologies and empty promises and get MY website fixed. Yep, its mine, and every other member on here. Its our playground and going on 6 weeks now, it has been out of commission.
At some point, there has to be someone that stands up and says "Um, we need to go back to the way it was before this upgrade"... Someone develops this stuff at Vbulletin, right? How about someone call their "tech support" in India or Somalia or wherever the hell they are and get some help? I am big enough to say when I need a hand and I am never ashamed to ask. Others should put their manliness aside and raise their hand. Either that, or someone should be raising their hand while holding an axe.
Oh yeah, and to add to the issues list, I hit post thread above and it took almost 15 minutes for the baby poop grey background to load. Once it did, the rest of the stuff followed in 2011 speed.
22,090 REGISTERED MEMBERS ARE AFFECTED HERE.......NO TELLING HOW MANY SPONSOR$......ONLY 60 MEMBERS ARE CURRENTLY ONLINE AT TIME OF THIS POST................HALF OF WHICH ARE EMPLOYEES
I TOO WANT THIS SITE TO VERY MUCH TO CONTINUE TO GROW AND PROSPER AS REPORTED A FEW WEEKS AGO BY THE ADMINISTRATION.....
I'm outta here until these problems get fixed boys. Shoot me an email and I'll start contributing again once things are running smoothly and i'm not getting logged out every 10 seconds in the middle of trying to upload a post!!!! Also pictures are HORRIBLE to upload on this site. No bueno.
Let me know when the ducks are in a row again....
Amen NE, but I am getting the really distinct impression that the "powers to be" don't really give a s hit about the members on here. If I could vote with my wallet, I would. Oh, wait a mimute....... I CAN vote with my wallet. Which magazine subscription will NOT be renewed in December..... Marlin or Sport Fishing........ Ah, you will just have to wait to see.
If the f ing moderators can't even get on here, Y'all got problems..
I MAY JUST START USING YOUTUBE AND MAKE VIDEO REPORTS....I HAVE THE NUMBER TWO MOST ACTIVE FORUM ON THIS ENTIRE SITE AND NOT ONE SIMPLE PM, EMAIL OR CALL OF CONCERN FROM ANY ADMIN MEMBER WHATSOEVER
I HAVE FISHED 47 DAYS SINCE MAY 5TH...AND I HAVE POSTED BUT 2 FISHING REPORTS.....HELL I DIDN'T EVEN TAKE MY VIDEO CAMERA TODAY AND WE CAUGHT A BLUE MARLIN,.... IT AIN'T WORTH THE TIME NOR TROUBLE.
YOU HAVE THE OPPORTUNITY TO HAVE STORIES FROM JOSH TEMPLE BUT NOOOOO AND NOW HE IS DEPARTING
WITH ALL THE UNREST WITHIN THE WORLDS FISHING FORUMS......IT SEEMS NOW WOULD BE THE TIME TO SHINE AND RISE ABOVE THE REST
My name is Scott Baker and I am one of the development managers for the Bonnier Fishing Sites. We do apologize for the issues that you have been experiencing and would like to work with you individually to help resolve your problems. I have been working with Glenn and Kevin (AE) on their particular issues and sent out emails on June 26th to Wahoonbox and Captain Josh Temple but I was using the email addresses that you have in your profile so you may have not received them.
I would like to reach out to you and work with you through your problems through email and phone calls. Please send me an email at email@example.com with a contact method that I can reach you at and when the best time is to call.
Also, about 30 minutes ago, we pushed an enhancement that we believe will help out with the performance issues that we have been experiencing with the forums. If you are still experiencing performance issues with the forums right now, I will be happy to work with you one-on-one to help resolve them.
Again, we apologize for the problems that you have experienced and are dedicated to getting them resolved. We are also continuing to do further testing internally to help address the problems that have been reported on the Saltwater Fishing Community Forums.
Thank You, Thank You, Thank You Scott! Thanks for stepping up and putting a voice to the It people that are working on getting this thing fixed.
While I say a lot of things, I am thankful for the site and all that the Bonnier folks do; I just get upset when I hear good people are running away from the site because of these continued issues.
We are glad that everything is working a lot better now for everyone. We know that there are still some tweaks that need to be made and we will continue to be working on those in the coming days and weeks. Please continue to let us know everything that you see that doesn't look or work correctly.
I did want to point out one of the big positive gains with the forums upgrade is the new search engine friendly forum links that appear on each forum thread. The friendly links help fishing enthusiast that may not already know about this forum find it as relevant forum threads are now showing up higher up in Google.
AE posted a forum post recently for a rod auction of Barta Benefit rods. If you do a google search for "Barta Benefit rods auction", the forum post is at the top of the Google search results:
Giving a good title for your forum post that are descriptive of the content contained within the post will help the forum threads show up in the search engines and grow the membership of the forum.
Last edited by scottb411; 07-15-11 at 01:32 PM.